Our initial visit is usually made at your home where we can collect information about your potential project. During this visit, We will ask you questions to understand what you are hoping to accomplish with the project, take dimensions of the space, and get an overall feel for the scope of the project. It is helpful if you have pictures that you have found in magazines or online to help us get an idea of your style.
Next we take the dimensions and information gathered back to the office and create one or more designs for your project. We then generate 3d views of your design and a detailed project estimate. This is a complimentary service provided to all of our prospective customers. At this point we would invite you to come to our showroom to see the products we offer and review our designs and estimate with you. We will answer any questions you have and assist you in making product selections suitable to your taste. Our showroom is by appointment only so that we are able to spend devoted time with each one of our customers.
When you decide you are ready to move forward with your project, we will sign a contract and collect a deposit. At this time your project will be scheduled for our next available time slot that also works with your schedule. We will create a customer “to-do list” for you in order to keep the decision making process more organized and to make sure we will have all of the items selected and received in time to complete the project in a timely manner. We understand that a remodeling project includes a lot of decision making and attention to many details and we want to help you make this process as seamless as possible.
As the job approaches we will provide you with a detailed timeline which typically ranges from just a few days to a few weeks depending of the scope of the project. Our average kitchen or bath remodel is approximately 2-3 weeks from demolition to completion. Each of our subcontractors are fully licensed and insured in their field. Bruce will be personally managing the project from beginning to end and is readily available to our customers at any point. We work extremely hard to stick to our timelines so your project is never left unfinished.